PRIVACY POLICY

This privacy policy sets out how Sidekick uses and protects any information that you provide when you use this website.
Sidekick is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Sidekick may change this policy from time to time by updating this page. This policy is effective from August 30, 2019.


What we collect 


We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third-party partners for marketing or promotional purposes.
  • We will never sell your information.

Security 


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to Other Web Sites

Our website does contain links to affiliate and other websites. Sidekick does not claim nor accept responsibility for any privacy policies practices and/or procedures of such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information. The aforementioned Privacy Policy Agreement applies only and solely to the information collected by our website.

Changes to Privacy Policy Agreement

Sidekick reserves the right to update and or change the terms of our privacy policy and as such we will post those changes to our website so that our users and or visitors are always aware of the type of information we collect how it will be used and under what circumstances if any we may disclose such information. If at any point in time Sidekick decides to make use of any personally identifiable information on file in a manner vastly different from that which was stated when this information was initially collected the user or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in the separate manner.

Acceptance of Terms

Through the use of this website you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions they you should refrain from further use of our site. In addition, your continued use of our website following the postings of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

REFUND POLICY

Generic refund policy

Thanks for purchasing our products at sidekick wallet.com
We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase.
After the 14-day period, you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product (or service) in the first two weeks after their purchase to ensure it fits your needs.
If you have any additional questions or would like to request a refund, feel free to contact us.

Return Policy

We’ll accept return requests for items that are unopened, unused, with the original tags still intact. The product(s) must be in their original packaging, if applicable, in the same condition it was received.
If you wish to return your item, we must receive your request within 14 days of the date you received your item.

Refunds

Once we receive your returned item, our team will review your request and inspect the item. We will send you an email to confirm that we’ve received your item and are processing your request. We’ll follow up with another email once the request has been processed to let you know if your return was approved.If approved, the money will be refunded to your original method of payment within. All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement.

Exchanges
In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one. Please contact us within 14 days of receiving your product to begin the process.

Return Shipping
After you’ve submitted a return request, we will send you a PDF of a return shipping label. Please print it out and affix it to your package.
You are responsible for paying for the return shipping costs. We will deduct the cost of return shipping from your refund.